Netflix more info button png1/9/2023 Var content = document.getElementById("model" + (i + 1)) using concatenation string "model" + the number How do i open or close them at the same time when clicking on that button? Var button = document.getElementById("show-more") This works with one box var content = document.getElementById("model") Without that we can not find any details.I have written a code where i have one box and when i click the button it actually shows more or less info. Sorry I wont be able to help you until and unless we can locate something under your card details. You can dispute the charges with your bank as we can not check the details as you are refusing to share the details.Īs you say I signed up with paypal so my email should be sufficient to loacte me I have no confidence in you trying to help me which is why I am relucatant to share my card details If you think I am un coperative you are equally obstructive. We do not need your DOB and other details to locate the account we do not ask for those details while paying for the service. The bank statement I can block out bits and only reveal my name address and the transaction so please do not use a patronising tone with me If you do not cooperate we can not locate why were you charged and for what were charged. YOu are ready to send the bank statement but you can not enter the card details. Please check your email I have sent you the billing details. In that in your bank it does show directly as netflix. The link which I sent you is the secured link still you do not wish to share the details we wont be able to help you with account details on which you were been charged today. Yes and paypal is linked to my debit account from which 11.99 were taken on the 17th sept Sorry we dont need you account number and all we need the card details from which you were charged. I have my bank account wiped out twice in thae last month so apologies I am noyt willing to give my card detailsĪnd you account was not linked with your card to get billed on that account it was linked with paypal. I have sent the billing details so please check when was the last time we had charged you. I can confirm my account number to you/ DOB/ address if that helps Without locating the account we can not tell whether it was charged or not.ĭo you want me to send the billing details fro minutes ago You There is no charges on as it was cancelled.īut my bank statement shows that I was charged on the 17th Sept (it only showed up today. ![]() I have never been asked to hand over my card details before to verify a transaction.īut that account was already cancelled on Sep 8, 2019 Please enter the card details from which you got charged. If you are chatting using a mobile device, PLEASE DO NOT click the "Back" button on your device or If you are using a computer, please do not close or exit the browser. ![]() I have gone through the concern raised by you and I will be glad to assist you, may I know your email address please? Thank you for contacting Netflix Customer service. This has NOT been the case for me and I do check my spam daily. I note that you advertise that a 3 day notice is given before the first billing day. ![]() Here is a cut paste version of the chat as teh transcript never came to my inbox despite me requesting.ġ8 minutes ago Your issue is: I have been billed even though I cancelled within the free trial period as I never got the chance to use it (I even remember specifying this as a reason). I really hope that you will look into this matter. I would like to share my concerns with you with regards to how patronising the agent on the web chat was. I then rang your customer services on teh phone and the lady was manage to confirm within minutes that my account had been closed and I was not billed by netflix therefore I need to speak to my bank with regards to this. I got very frustarted as she repatidly sent me the request. She insisted that teh only way of verifying teh billing was to take my full debit card number. I spoke to an online agent who was incredibly unhelpful and rude. I contacted Netflix to question a transaction which showed up on my account earlier today as I had cancelled my account a few days into the trial.
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